Video Courses Refund and Cancellation
If a video course you purchased is not what you were expecting, you can place a credit/refund request, within 30 days of your purchase of the course. You can use the credits towards your next course purchase on our website. No credit or refund will be issued if you request it after the 30-day guarantee time limit has passed.
bkacademy believes in complete transparency and maintaining a thoroughly accountable system. You are entitled to a 100% refund upon order cancellation for a video course purchased as long as it satisfies the following –
- The cancellation is requested within 30 days of purchase of the online course.
- No provided material along with the video course has been downloaded.
- No course certificates have been issued.
You can cancel and request for a refund from the provided option along with the subscribed course. All the approved refunds will be paid within 15-20 business days from the date of the approval being granted by the Company. A payment gateway fees may be applicable in case a payment gateway charges it to bkacademy.
At our discretion, if we believe you are abusing our cancellation/refund policy, we reserve the right to ban your account and restrict all future use of our Services.
eBooks Refund and Cancellation
Before you go ahead and purchase any eBook from bkacademy.in, we encourage you to go through the sample chapters provided and make sure the material of the eBook is as per your expectation.
Tutorials Point will not be able to Cancel, Refund or Replace the downloaded eBooks due to the electronic nature of the content, though we can re-issue the same eBook in case you receive it in damaged condition.